[Tony Rowley]

Hi Guys

So I cleaned a sofa on Friday and the customer called me this morning regarding marks that have appeared that were not there prior to cleaning. The sofa is a short velvet material and I used prochem fabric restorer to clean it, i have used this product on 10 plus occasions on this type of material with no problems and always get really good results and good feedback from customers, in fact shes happy with the sofa clean its just the appearance of these marks which are scattered randomly on the seat cushions on both sides and a couple on the upright of the sofa which is fixed (as in no loose cushions) no marks have appeared on the back of the sofa or on the 2 small scatter cushions that were part of the suite. the marks look oily but dont feel oily, the pile does not appear distorted, I have checked inside the cushions but no pointers in there to what the problem could be.

Any advice appreciated.

Tony

[Carpet Dawg]

What did you rinse with?

A reaction with the stuffing or  some wicking from a previous stain by the looks of it.

I'd acid rinse it first then speed dry it with a hair dryer to see what it looks like once dry.  No doubt they'll disappear once you've wetted it out so drying is key.

[edward coller]

Do you know if the chairs were reupholstered or new with this fabric. I have had something similer with soiling being pulled through the fabric  from old horse hair filling when extracting. I hand .cleaned as dry as poss and got mine out.hope this helps, Simon