[kinder clean]

Put a new bag in the Sebo this morning, turned it on and it sounded as it should for about 5 seconds then the suction pitch suddenly went up an octave and the brush underneath is not spinning.

If I pull out the stairs attachment it returns to normal?

Belt snapped? Easy fix?

Never had an issue before.

Any help much appreciated.

Paul

[Elfyn]

What are the lights on the brush head telling you? My BS36 is 20 years old and I've only recently had to change the brush belt for the first time.