No one in their right mind would read that waffle.
You did!!!
Ha ha! So true.
So did I actually and I thoroughly enjoyed it. Keep posting.
The responses in this thread have made me analyse why I sometimes type up these kind of letters and send them. I think that if someone can string a few words together and enjoys doing so then our line of work is a bit limited as to where you can use that skill.
Also there is sometimes a bit of reverse-snobbishness going on in the back ground because I believe that some customers look down on my line of work and I can take it personally and I want to show "how clever" I am. So I may come across as a bit of a numpty by writing a carefully worded letter that "puts them in their place".
Other times I feel more secure about myself and either walk away and don't respond until they ask if I am going to do their windows (which isn't the most professional way but from which I derive some level of "flouncy" satisfaction when I refuse.).
I have to say I would not let that amount of debt build up (pro-smart's) and never clean after two cleans are done and I have not been paid.