The block of apartments I was referring to is pretty well to do, they have had a bad experience with the last shiner.
I have no idea what he charged but I know the residents get an input into all work carried out.
I got the job because I did 3 jobs on their guttering, turned up when I said I would and hence built up a good relationship with residents and management company
I am not nieve about commercial but in my experience if people like you, you are on a winner.
I have pubs, motels etc that keep me on because I am reliable.
I don't know why they like me though, I drive everyone else mad, ha ha.