Lee, I also like to operate using paper worksheets, so you can see work in advance of what you're doing.
Rob has condensed this info into a one line per customer worksheet, which fits a lot more jobs on the page than excel used to.
If there's a particular function missing from cleanerplanner than is imperative to the way you work, just speak to him, as I'm sure he'll be happy to implement it for you.
Cheers