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cornwallwindows

  • Posts: 115
Gladiator insurance
« on: October 24, 2014, 05:39:43 pm »
I need to change the details of my number plate but despite ringing everyday, numerous times nobody every picks up and the log in details aren't registering on the site. Has anyone else had the same problems with them? It's so frustrating!

Plankton

  • Posts: 2441
Re: Gladiator insurance
« Reply #1 on: October 24, 2014, 06:43:00 pm »
Phone another number and choose a different option like new quote.
I've used them and never had any bother.

deeege

  • Posts: 5008
Re: Gladiator insurance
« Reply #2 on: October 24, 2014, 06:47:51 pm »
I've had to ring them yesterday and today. But of a wait but got through both times and both times a decent customer service rep.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

SB Cleaning

  • Posts: 4287
Re: Gladiator insurance
« Reply #3 on: October 24, 2014, 09:24:51 pm »
Been with gladiator for a few years now they've been good..

ChumBucket

Re: Gladiator insurance
« Reply #4 on: October 24, 2014, 10:26:31 pm »
Phone another number and choose a different option like new quote.
I've used them and never had any bother.

If there's an option to leave them select that one, it's a sure fire way of getting through sooner!! ;D

I had this when I bought my new van on a Sunday, couldn't get through & message even stated I might not get through at all during normal operating hours on that day. I selected the option to leave them next & got through within minutes! ;D

cornwallwindows

  • Posts: 115
Re: Gladiator insurance
« Reply #5 on: October 25, 2014, 07:42:46 am »
I've had to ring them yesterday and today. But of a wait but got through both times and both times a decent customer service rep.

Are you ringing the customer helpline number?