Hi guysI cleaned a linen mix corded suite with ten cushions on Thursday used surround Encap as a prespray followed by a acid rinse.Customer called yesterday to say that on the body of the suite namely the outside of the arms and on bottom of the suite there are some brown what look like tide marks !She was over the moon with the rest of suite as it was perfect I didn't overwet it!I thinking is the backing different in the areas and the brown has let he'd through?I was thinking of using a debrowning treatment followed by rapid drying ?Any helpful advice welcome Oliver Rise & Shine Cleaning
Tadgh, that is misleading advice. Micelle cleaners are usually neutral PH and are diluted with large volumes of water. Water by itself can cause browning on these types of fibre. This is because a lot of the cellulosic fibres still remain within the cloth. Only cleaning with an appropriate acid side product is suitable to prevent these problems arising.
Tadgh. I am not doubting for one minute the effectiveness and safety of micelle cleaners, we sell them ourselves. However they are not some magic bullet which will deal with every situation effectively. This specific problem this thread relates to is caused by the nature of the fabrics concerned and how water effects them. The only sure way of preventing these problems arising with these fabrics is to use an acidic product which locks in any fugitive dyes or cellulosic leaching.