Hi Tap
Really important to find out how many desks are going in there. I have personally seen one extreme to the other! Another thing to look at is if it will be a call centre, will it be a 24/7 operation. Will you be collecting cups, will there be dishwashers etc etc. Whole load of new challenges if this is the case. Your quote will need to be comprehensive and be presented well. DONT EMAIL it, spend some time on printing the quote on good quality paper. Use dividers in a file and include all the info in a contents paged, easy to follow proposal. Include an example of your RAMS but not the full set and example COSHH data. Take the quote in and ask for a few minutes to go through it.
Good luck
Tim