[John Kelly]

http://link.brightcove.com/services/player/bcpid1907529053001?bckey=AQ~~,AAABK-ghOWk~,bZL2CrAL-vs3SFsFcKcNUcGcbcTqfGKB&bclid=1908815376001&bctid=2546834148001

Click on 3rd video along beneath the screen.

[david@zap-clean]

Angie's List? 

[John Kelly]

One of a number of US review websites where consumers post reviews of services they have used. I think they can do that even if the business hasn't registered with the list.
Coming here soon.

Basically similar to checkatrade etc.

http://www.angieslist.com/

[david@zap-clean]

Cheers John - That's another example of how close you need to keep your eyes on the marketing ball these days!