Mickey,
Its people like this that make me angry, whilst the rest of us are paying our dues this guy is moonlighting.
What if he caused damage to a customers property ? he would simply disappear never to be seen again. Meanwhile we all get tared with the same brush.
I'm afraid i would have to make a phone call and put this guy out of business. Until we are all playing on the same level pitch this business will never become respected and taken seriously by the customer.
Denzle