[david@zap-clean]

I've been asked to do an odour control carpet clean:
Elderly/incontinent/bedrooms etc

I've not done one of these bad ones before. Are the usual urine odour control chems adequate for this type of job?  Or should I be considering the fogger route?

[Simon Gerrard]

David,
It is very difficult to control. If you know the specific places where is is contaminated you can soak it with urine neutraliser and then use a water claw to suck it out, even then you may not solve the problem as it can be in the underlay and have been there for quite some time, so I wouldn't be giving any guarantees.
You could also fog the room as the smell may be on the walls etc.
Hope this helps.

Simon

[qginsburg]

Simon
How would you deal with that ? would you agree a price but give the customer a realistic expectation ?
that the smell may not fully be dealt with ?

[John Kelly]

If this in in a nursing home then check to see if its glued down carpet. If it is then try and discover where the urine contamination actually is. The house staff will probably be able to guide you as they probably mopped up originally.
There are various products which you can then use. These include Chemspec Kill Odour, Chemspec Urine Contamination Treatment and another good one is Craftex Pre-Enzyme Solution. However the secret is to saturate the affected areas by mixing the product in a bucket and pouring on or using a large watering can. Doing this enables the product to reach all of the contaminant which as well as being in the carpet will have also soaked into the floor below be it timber or concrete. After a 10-15 minute dwell time extract out and clean as normal using a suitable anti microbial as well.
If the carpet has underlay, which is stupid in a care home environment but does happen then the only way to guarantee success is to uplift, treat floor and replace underlay and clean both sides of carpet before re-laying.

[BDCS]

Use black light to identify the problem areas

[Simon Gerrard]

Simon
How would you deal with that ? would you agree a price but give the customer a realistic expectation ?
that the smell may not fully be dealt with ?

I would do as John has suggested only use a Water Claw to pull the moisture out.
I would also make the client well and truly aware that I can't guarantee the result.

Simon