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Positivity

  • Posts: 571
Another good reason for charging 1st clean price
« on: October 08, 2013, 11:31:17 am »
Cleaning a house when the neighbour comes up "Glad I've seen you I'm on holiday this week and have been looking for a window cleaner for a while."
Cleaned the detached house and conservatory - nice property -  put a lot of effort into getting it up to standard.
Went back this week a month later.
Walked into the garden and trod in a large dog poop!!!
It was everywhere all around the property so packed up the hoses and cleared out quick.
Glad I charged a 1st clean price to cover the extra effort 'cos its lost now.
Sometimes if I get the honest impression that they are not wasters and they seem to genuinely want a regular clean and windows not too dirty I don't bother to charge a first clean price, think I will do in future.
Expect the unexpected :( :( :(

South Window Cleaning Ltd

  • Posts: 291
Re: Another good reason for charging 1st clean price
« Reply #1 on: October 08, 2013, 11:45:51 am »
We always charge 50% extra for first clean, but do the 6th clean half price, as a thank you for being a loyal customer,

ben M

  • Posts: 4720
Re: Another good reason for charging 1st clean price
« Reply #2 on: October 08, 2013, 08:18:52 pm »
We always charge 50% extra for first clean, but do the 6th clean half price, as a thank you for being a loyal customer,
??? :o

Re: Another good reason for charging 1st clean price
« Reply #3 on: October 08, 2013, 10:04:08 pm »
Loyal what after 6 cleans  ??? I don't even call em customers until they've been with me 10 years . ;D

AuRavelling79

  • Posts: 25536
Re: Another good reason for charging 1st clean price
« Reply #4 on: October 08, 2013, 10:40:14 pm »
Loyal what after 6 cleans  ??? I don't even call em customers until they've been with me 10 years . ;D

 ;D
It's a game of three halves!