[dave f]

ive had a clear out of persistant offenders.ie bad payers. gates locked,even a customer wanting to change to every other month,iwouldent mined its only a 8 quid job i told her it would be more she went off her head. i finely snapped thursday when i got a call off custy wanting me to clean at the end of the month  and to re arange day of her choosing which is impossible has im in a differant area after the cull its like a weight off

[C o z y]

Some people forget that it's easier to find customers than it is to find window cleaners.

[dazmond]

ive got 3 customers that will soon be ex customers when i finally get payment.i made a decision to take a bad paying customer back on at a higher price a while ago.she was ok for a few months then has slid into her old bad ways again.my fault really.

from now on i will never take an ex customer back on in future.

[PoleKing]

I'm in the process of taking a bad customer back now.
Charged her literally double the price and put her on direct debit with advance payment.
Once it's set up I'll not have to see or speak to her again.
Until she chucks me.
In the meantime, I'll happily take her money.

[EandM]

Some people forget that it's easier to find customers than it is to find window cleaners.

A very Profound Statement !

[robertphil]

agree,its a blessed relief when theyre gone .   theyre rubbish 

[dotty]

had customer say that i had damaged her tarmac with my ladder she said it cost 10 pound to fix i told her i don't use ladders you no that am w.f.p she says you must have and shut the door

[Ian101]

You have hit your tipping point it only gets better from here on in.

I hit mine about 18 months ago and culled about 55 ish customets in 2 months then had em replaced with in 6 months.

Now have zero tolerance and 1 strike and your out

[dave f]

i also hae a 3strike and your offski thiers a couple close

[C o z y]