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Paul Redden Countryfresh

  • Posts: 773
Inaccurate work brief
« on: October 05, 2013, 08:59:07 pm »
Just lately I have turned up at custy's who then ask me to do more than they said originally,
this puts me under pressure and blows my work schedule to bits.  ::)roll  I only want spots she said...
meanwhile I'm there all day doing rugs, stairs, rooms etc,   great for work but annoying  :(

paul
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"So basically its a big vax!"

Russ Chadd

  • Posts: 1261
Re: Inaccurate work brief
« Reply #1 on: October 05, 2013, 09:07:36 pm »
Being given more work is fine... but accept it on your terms
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John Kelly

  • Posts: 4461
Re: Inaccurate work brief
« Reply #2 on: October 05, 2013, 09:08:21 pm »
If this makes your other booked jobs late then you need to explain and rebook the extra work for a later date.
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Mark Weedon

  • Posts: 46
Re: Inaccurate work brief
« Reply #3 on: October 05, 2013, 09:24:45 pm »
Book jobs like this.

Be with you between 9-10am, 1-2pm. This gives you freedom to do extra room or 2. Can even go 9-11am with 30min away call. Remember british gas, sky, dfs etc will give am or pm and get away with it, so 1 or 2 hour slots is still pretty good.

Mark
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Kev Loomes

  • Posts: 1353
Re: Inaccurate work brief
« Reply #4 on: October 05, 2013, 10:49:25 pm »
Have to agree with Mark

Giving an hour slot easily allows for being early/late, we do the same.
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petermaybury

  • Posts: 89
Re: Inaccurate work brief
« Reply #5 on: October 06, 2013, 05:08:21 pm »
We never give firm appointment times it would be impossible to do unless we booked in far less work. Customers do understand this it is common sense.

peter
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