I try to use bacs for online payments, but one customer insisted on using paypal. It is causing me no end of grief though, as, firstly, the my paypal account is with my personal bank account, not my business, so that in itself is a headache regarding the taxman. But also, as the money doesn't actually go into my bank account, just my paypal account, it means a bit of faffing about to find out if I have been paid. Once I get round to it, I will get in touch with paypal to find out my options, but in the mean time, I am wondering about telling this customer she will have to use bacs, set up a direct debit, or get another window cleaner!