I always ask first,hello love do you want them cleaning this time,no she says,ok it will be 14 pound not seen your mother around and missed a couple payments,that's funny coz my mother been in bed ill and nobody seen you, then you start to stutter by now thinking of a excuse erm erm I'll just ask one of the lads,then go back ohh the lads didn't
tell me,your neighbour said to leave them this time because your mother was ill in bed,so I'm sorry,not has half as me 14 pound down,usually works but I got found out this time 9 times out of 10 you get away with it.