Roland
Can you post a picture of the paving?
Is it on a bad incline? or pretty level, how long has the paving been down.
Would you say the paving has been laid properly, as in professional or pikey?
i haven't got a picture unfortunately, its on an incline although not that steep. the paving has only been down about 2 years and didn't need cleaning to be honest, however she wanted the moss in all the joints removed but didn't want any chemicals whatsoever used. so at her request i just went over it with a flat surface cleaner at relatively low pressure so as not to damage the face of the new blocks which removed the moss and then i resanded. i would say the blocks have been laid very professionaly.
she was very picky to be honest when i went to price the job and even before starting i commented to my wife that i feel like i'm going to have some issues with this customer.
she has been in contact with the people who laid it originally and she asked them how far a bag off sand goes when LAYING the blocks. the customer then rang me and said the problem was because i hadn't used enough sand, at which point i pointed out that i was only replacing the top 10-20mm and was only topping up and would be using half of what the installers used originally. they then suggested that my sand was different - finer - to what was used originally, which it is slightly, however the hanson sand i use that travis perkins stock, i've used loads of times and never really had an issue before.
anyway i'm going back friday when its nice and dry - it was too damp when i went to look at it again today - and give it hopefully a top up again.
can i just ask, can the public (i.e. my customers lol) read this forum or can only registered users read it?