For a call to look at a flat carpet, I noticed the carpet had lumps all over it, then realised the parquet flooring had buckled. When I asked what had happened?? Was told they had hired rd from morrisons, the vac was not working, and by the time he realised its was not working he had cleaned metres or so, so basically overwet the floor. He took machine back never told them it was broke, woke the next day to find his floor buckled. Expensive lesson
Mark