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Graeme@Access

  • Posts: 380
Leather Cleaning-Help
« on: February 27, 2006, 08:35:23 pm »
Hi,

I was wondering if any of you could please take some time and help us with a troublesome leather cleaning issue we surveyed tonight.

The client had someone round at the weekend who was sick on thier pigmented leather 3-seater. They cleaned it up asap and have not treated it with any cleaning products, only water.  You can still smell the sick of it, so its definately fresh. 

We use Alltech leather cleaner and refinishing cream on these types regularly with fair to good results. So i tested and found the pigment to be fine to the detergents and finishing cream. However, when working on the edge of the stain, i noticed the pigment was mobile and the leather took on a darkened appearance on the edge of the sick.

So i stopped and qualified the client that leather is an animal product made of protien, and stomach fluids are designed to digest the likes.

What can we do?  I feel like a walkaway, but we have never turned a job down.  Is this the fiirst one or is there something i can treat this with or suggest?

Please see the attached picture to see the full extent of the staining.

Many Thanks
Graeme
Access Cleaning Solutions

Edit: Spelling and it probably still not right.

Spot On cleaning

  • Posts: 478
Re: Leather Cleaning-Help
« Reply #1 on: February 27, 2006, 08:38:24 pm »
Walk away and let them claim on their insurance.

The job does however have some curiosity value. I think this a job for a leather specialist.

Dave

carpetclean

  • Posts: 802
Re: Leather Cleaning-Help
« Reply #2 on: February 27, 2006, 09:06:00 pm »
get in toucj with andy allcock at ltt he will advise but as sick is acidic could be a leather dye treatment
NCCA   IICRC


name peter reed

HolmansUKLTD

  • Posts: 849
Re: Leather Cleaning-Help
« Reply #3 on: February 27, 2006, 10:14:49 pm »
you cant say cock on here ::)
Surreys No1 Carpet & Upholstery cleaner
Surreys No1 Dart player
IICRC water restoration Technician

carpetclean

  • Posts: 802
Re: Leather Cleaning-Help
« Reply #4 on: February 27, 2006, 10:16:37 pm »
one for you nick test your skills
NCCA   IICRC


name peter reed

Phil Marlor

  • Posts: 678
Re: Leather Cleaning-Help
« Reply #5 on: February 27, 2006, 10:20:44 pm »
http://www.lttsolutions.net/

There is a lady called Judy Bass who is a specialist in leather, they are on Cleantalk site, put your question to her and she will help.

Rgds
Phil
Stevenage, Herts

LUTON TOWN 3-0 SUNDERLAND

carpetclean

  • Posts: 802
Re: Leather Cleaning-Help
« Reply #6 on: February 27, 2006, 10:37:01 pm »
judy bass is part of LTT
NCCA   IICRC


name peter reed

Graeme@Access

  • Posts: 380
Re: Leather Cleaning-Help
« Reply #7 on: February 28, 2006, 07:21:16 am »
Hi,

I have emailed LTT,

Many thanks for your replies

Cheers

Graeme
Access Cleaning Solutions

LTT Leathercare

  • Posts: 886
Re: Leather Cleaning-Help
« Reply #8 on: February 28, 2006, 08:47:01 am »
Thought I would post the reply I sent to Graeme so that you caould all see it.

From the general appearance of the furniture/leather in the photograph we think the leather type/finish may be what we call a micro pigment.  This is full grain leather with a light coating of pigment.  This coating is usually not enough to resist heavy soaking and therefore vomit with its stomach acids etc would soak through and possibly stain the leather.  Unfortunately it is probably a bit late now but what I would have done is to gently soak the whole panel, turning it dark then using a sponge or paper towel try to draw some of the moisture back out of the leather along with residues of the vomit.  Do not try to extract with a machine.  Then dry gently to see if anything has happened.  It may be permanently stained, it may dry out a little lighter, the results on this type of leather are not predictable.  The above comments are only from the photograph and we would need a leather sample to make a fully correct analysis of what may be going on.

 

If you do not mind I hope the added comments will be useful.  Please always be sure what type of leather/finish you are working on as this can make a big difference to product use and techniques.  Also if the customer had used a good leather protector rather than a refinishing cream the vomit may have sat on the surface longer which may not have resulted in the staining.

 

I hope this has been of some help to you.  Please let us know if we can be of further assistance.
Regards
Judy
http://www.lttleathercare.co.uk
Leather Consultant to the Furniture and Cleaning Industry
Leather Cleaning, Care and Restoration products and services
AMU
IICRC (LCT)
NCCA
SLTC