Hi,
I was wondering if any of you could please take some time and help us with a troublesome leather cleaning issue we surveyed tonight.
The client had someone round at the weekend who was sick on thier pigmented leather 3-seater. They cleaned it up asap and have not treated it with any cleaning products, only water. You can still smell the sick of it, so its definately fresh.
We use Alltech leather cleaner and refinishing cream on these types regularly with fair to good results. So i tested and found the pigment to be fine to the detergents and finishing cream. However, when working on the edge of the stain, i noticed the pigment was mobile and the leather took on a darkened appearance on the edge of the sick.
So i stopped and qualified the client that leather is an animal product made of protien, and stomach fluids are designed to digest the likes.
What can we do? I feel like a walkaway, but we have never turned a job down. Is this the fiirst one or is there something i can treat this with or suggest?
Please see the attached picture to see the full extent of the staining.
Many Thanks
Graeme
Access Cleaning Solutions
Edit: Spelling and it probably still not right.