[clive ware]

Trouble is, there`s very little loyalty with commercial customers. If it`s a job you want to keep, I`d be tempted to drop the price. Ive lost quite a few jobs over the years through being too expensive. Theyre all happy with the work but just want it done for peanuts. Doesn`t bother me too much as I`m kept pretty busy with domestics.

[wynne jones]

Look this is just BASIC negotiation skills. You dont just give away 20% because you THINK thats what they want, you ask them after you have burst their bubble. If they say 20% you can suck in air and say OK if you go on contract or pre pay.

What if they ask for 10% more off whatever figure you give them? Would you do it for 30% off?

If you asked them and they said well we were hoping for 5% off, would you say no, no, no I will give you 20% off because I like you.

But hey its your business, do what you want.   

 

[Emil Dinev]

Hot steam, I like your idea. Worth trying it out.

Rich, the have asked for a discount, plus we have already had agreed 10% off as long as they call me in every 6 months. So from this point it's hard to say to them it still be 10% for monthly.

I also like the idea of pre-payments.

Thanks a lot everyone.

Emil