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ottra

  • Posts: 9
Need advice in Australia
« on: November 20, 2012, 09:59:25 am »
Hi All Members
I am in Australia and at recently bought three water fed pole 65& 2x 45 ft. Ionic swift poles.They were supposed to be the best thing on the market over here.
It cost me around $5000.00 and within two hours the claps were bracken the end cap was plastic the glue to hold the clamps in place were falling apart that was after two hours of work
I also bought a new quarto  system at $5.500.00 apart from going through six filter cases each hose clamp leaking and replacing them at my cost $200.00 and a total of 10hrs work before it brock down again Ionic Australia replaced it with a brand new machine only to have the same problem's within 12hrs Getting them to fix the problem is almost imposable down here. I have phone them in England and emailed without any response. This a warning to any poor brother out there thinking about buying Ionic products. i WOULD LIKE to see any feed back that you have thank you in advance
Alex Welsh
Newcastle
NSW

wpclean

Re: Need advice in Australia
« Reply #1 on: November 20, 2012, 11:17:37 am »
Must be a dream job window cleaning in australia with the decent weather ?

chez

Re: Need advice in Australia
« Reply #2 on: November 20, 2012, 11:25:10 am »
Hey. Sorry you've had difficulties. I suggest you try and get your money back for the poles and buy from Gardeners. They are the best. Hope it helps.

rosskesava

  • Posts: 17015
Re: Need advice in Australia
« Reply #3 on: November 20, 2012, 12:01:47 pm »
I bought a grafter pole but it now sits in the garage as a spare if needed.

I got fed up with the clamps coming unglued and forking out £15 a time to get them replaced plus the downtime while it got fixed. I worked out that if I bought another well known manufacturers pole, I'd get my money back in about 2 months when compared to carrying on with the grafter.

The view of Ionics was it was the way I was using it which was pathetic.

I don't know what's so complex about gluing something so as it stays stuck.

The clamps on the pole I now use havn't come unstuck in 10 months of use.
Just chant..... Hare Krsna, Hare Krsna, Krsna Krsna, Hare Hare, Hare Rama, Hare Rama, Rama Rama, Hare Hare. It's beats chanting Tory Tory or Labour Labour.

Re: Need advice in Australia
« Reply #4 on: November 20, 2012, 02:12:30 pm »
This company is regarded as a over price and over rated products and most would not buy only the new comers seem to fall for the sales pitch.

robert mitchell

  • Posts: 2003
Re: Need advice in Australia
« Reply #5 on: November 20, 2012, 02:44:13 pm »
I have one if there systems from there pure20 branch,  the system is excellent and customer service has been really good .
They sent me a free pole in the end .

But the grafter I got originally was crap,  clamps breaking,  too heavy etc .

There poles are junk .
www.ishinewindowcleaning.co.uk

The man who never made a mistake never made anything.

Spruce

  • Posts: 8575
Re: Need advice in Australia
« Reply #6 on: November 20, 2012, 03:51:55 pm »
Hi All Members
I am in Australia and at recently bought three water fed pole 65& 2x 45 ft. Ionic swift poles.They were supposed to be the best thing on the market over here.
It cost me around $5000.00 and within two hours the claps were bracken the end cap was plastic the glue to hold the clamps in place were falling apart that was after two hours of work
I also bought a new quarto  system at $5.500.00 apart from going through six filter cases each hose clamp leaking and replacing them at my cost $200.00 and a total of 10hrs work before it brock down again Ionic Australia replaced it with a brand new machine only to have the same problem's within 12hrs Getting them to fix the problem is almost imposable down here. I have phone them in England and emailed without any response. This a warning to any poor brother out there thinking about buying Ionic products. i WOULD LIKE to see any feed back that you have thank you in advance
Alex Welsh
Newcastle
NSW

I go with the others and get the poles back as they are useless. We have only had good value from Gardiner poles, but have had a couple of clamps come unglued - easy fix with Araldite.

I'm not sure but I doubt that many will be able to help with your Quattro system. That sort of equipment isn't used here much. Looking at a picture I can't see why it shouldn't work.

We process water through a standard r/o at home into a 1000 IBC tank and pump that into a tank on the van. We then 'cart' that around our round with a 12v water pump and controller and hose to pump the water we have purified to the brush to wash the windows.

That system appears to plug into the customer's tap and you process water on demand. I think the American are more into that. I see that this system is no longer available on their website and unlikely to return to stock.

Not sure exactly what that means, but I can work out what it implies.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

Dazzler3370

  • Posts: 235
Re: Need advice in Australia
« Reply #7 on: November 20, 2012, 07:25:04 pm »
Hi there,
I wonder if you can give me some adivce. Have you any idea if there are any websites over in australia where they sell window cleaning rounds.
In particular Perth.
Regards

Darren
Dazzler

rosskesava

  • Posts: 17015
Re: Need advice in Australia
« Reply #8 on: November 20, 2012, 08:56:17 pm »
This company is regarded as a over price and over rated products and most would not buy only the new comers seem to fall for the sales pitch.

Some of the stuff they do is good quality. The poles are ok to use but the clamps........

I reversed the van over my old pole and being in a hurry due to outstanding work I bought the best the local supplier had. I had a choice of one of those horrible grey poles with 6ft sections, a streamline or an ionics pole. It wasn't which pole is best, it was which was the least worst.
Just chant..... Hare Krsna, Hare Krsna, Krsna Krsna, Hare Hare, Hare Rama, Hare Rama, Rama Rama, Hare Hare. It's beats chanting Tory Tory or Labour Labour.

DG Cleaning

  • Posts: 1726
Re: Need advice in Australia
« Reply #9 on: November 21, 2012, 10:53:34 pm »
Window cleanings a different kettle of fish over there, a lot of houses have mozzie screens which kinda makes it difficult. I don't think they have rounds.
I've never seen a domestic window cleaner only commercial, I imagine they call up and request a clean not a regular service. I used to do my own.

ottra

  • Posts: 9
Re: Need advice in Australia
« Reply #10 on: November 23, 2012, 11:11:17 am »
Thanks for all your input. I have since bought a Reach it pole that is working out fine so far.
Window cleaning in Australia on the domestic side there hasent been one for sale that I have ever seen
Window cleaning in Australia is mostly for me big jobs that take myself and my crew  weeks work. And cleaning windows in oz is great the best job in the world.
Thanks again to everone.

Darranvps

Re: Need advice in Australia
« Reply #11 on: December 11, 2012, 08:41:32 pm »
Speak with Gary Holinshead at H20nGo I trained him in the UK now hes in Adelaide.
http://www.h2ongo.net.au/index.php
He can build you kit that works and will last forever.
Tell him Darran in the UK mentioned him to you.