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garry22

Re: The Most Thorough Carpet Clean Ever or its FREE
« Reply #20 on: November 04, 2012, 12:43:58 pm »
One was Jim Wolverton and the other (whose name escapes me) was an Aussie.

wynne jones

  • Posts: 2918
Re: The Most Thorough Carpet Clean Ever or its FREE
« Reply #21 on: November 04, 2012, 02:39:43 pm »
One was Jim Wolverton and the other (whose name escapes me) was an Aussie.

Alan Peas ?
It's not expensive, you just can't afford it.

Dave_Lee

  • Posts: 1728
Re: The Most Thorough Carpet Clean Ever or its FREE
« Reply #22 on: November 04, 2012, 04:30:26 pm »
Ive got "The Most Thorough...." right across the top and back of my van. Ive had it on there since doing the Fast Track, around 12 years ago.
Ive only ever had two, strangely enough within two weeks of each other, try it on. I knew I had done a great job for them and after more than 20 years in this business at the time, could tell were con merchants. I addressed their issues with the clean, got paid, left and never heard anymore about it.
2 out of around 7,500 jobs done is hardly worth bothering about, even if they had not paid up.
Dave.
Dave Lee, Owner of Deepclean Services
Chorley Lancs. Est 1980.
"Pay Cheap -You get Cheap - Pay a little more and get something Better."

Ian Gourlay

  • Posts: 5748
Re: The Most Thorough Carpet Clean Ever or its FREE
« Reply #23 on: November 04, 2012, 06:49:02 pm »
Thats really interesting, actually I can see it would work, as you know there are those that want the best man for the job as the first criteria.

heres one I use you might like; "Quaility workmanship never comes at the cheapest price."

I hate price shoppers and have always tried ways to filter them out, I never metion price in any advertising not even 'competitive rates' credit Ian Gourley

Thanks Craig i remember our chats many moons ago . I am absoultley thrlled ou went on to greater things and have become The Master

Max Campbell

  • Posts: 143
Re: The Most Thorough Carpet Clean Ever or its FREE
« Reply #24 on: November 04, 2012, 08:02:56 pm »
We've always (since 1993) used the line "Only pay if & when satisfied, no quibble."

Apart from one carpet I shrank, and didn't ask for payment, we've had one guy in that time say he wasn't satisfied and wouldn't pay. What did we lose? - a couple of hours.

I don't see how you could extract money from a dissatisfied customer anyway, so it seems sensible to me to admit it up front and make a sales point out of it.