All my staff are banned from using ladders, if they do then they are dismissed straightaway, IMO a piece of glass is not worth the life of my employee, so if a customer has a single window that requires the use of a ladder then that window is not cleaned, if though they have lots of windows that require ladder access then I will look at other methods such as platforms and scaffolding, and if I cannot use these type of equipment, then I walk away from the job.
This forum needs a "Like" button!!!
If only more window cleaners thought this way.
moneys a big motivation
very true, but in my case, my employee has a partner who is my daughters best friend, I have seen her grow up since the age of 4, they have 2 kids, I treat her like a daughter.
Now if I let my employee use a ladder and ladders are used every day without mishaps happening, but there are also times when someone falls, most times luckly they walk away with a shock and maybe some bruises, but sadly sometimes they do not walk again or even live.
For the rest of my life I will see my employees partner and kids grow up with out a father and partner, no amount of money will make me feel happy for them or what I am responsible for.
What others feel about ladder use is up to them, this is just my thoughts and to lose some money to stop this possibility happening is money well worth losing.