Hi guys I am re-thinking all marketing and papper work I use to try to improve efficiencey and build a better customer database for my referals and repeat custys
My pre clean survey looks like this at the moment
Pre-Clean Survey
Customer Name:- Date:-
Customer Address:-
Room Description:-
Identify carpet/ upholstery:-
Condition of Carpet 1 2 3 4 5
Check Grippers, Seams, Door Bars:-
Check Edges for Dust, Draught Marks and Lines:-
Information on Stains:-
Complete Dry Crock Test (any colour present):-
Wet Crock Test:-
Check P.H Levels:-
Check Colour Bleeding:-
Check Colour Fading:-
Check Colour Loss:-
Cleaning Agent Test:-
Check Colour Bleeding:-
Check Colour Fading:-
Check Colour Loss:-
External Survey
Van accessibility:-
Level:-
Drainage:-
Water Supply:-
Can any one recomend additional questions to make my survey more thorough
All suggestions welcome Thanks
James