[Paul H]

yip like buses....no problems ..... then 2 come at once

Pigment Re colour straight forward 

2 seater - done come up fab well impressed

1 seater - as above

3 seater as above ..... apart from one of the arm rest panels..... nothing different done to that section however has dried with a  rough texture.... 

Customer indicates had a hair spray  spillage when i interrogated her and also that panel is directly under a dorma window where the sunlight comes through....could this have affected the leather and caused the rough texture???.....

Thanks ... still learning so hopefully some experienced folk on here can offer some help

Regards

Paul

[Tony Gill Carpet Smart]

What did you do to prep the leather before you re sprayed it This should have removed any existing contamination.

Tony

[Paul H]

e]

alcohol cleaned

surface primed / bonded

colour applied with small foam roller

..... i done nothing different than i done on the rest of the suite chairs etc....which have come up great i must say???

[Shaun_Ashmore]

Could be that the leather is bicast and has changed in texture but the recolour has emphasised it, perhaps you could sand down to smooth and recolour if it's grained then it becomes a bit more tedious Paul Moss could advise you more I remember him saying he had an easy way of regraining.

Shaun

[Paul H]

shaun

it was single pigment gloss finish

i applied a coat ... dried different texture .... stripped it back ... clean / bonded / re applied .... dried same as before .... sanded same process .... dried same as before ... thing is its only this 1 arm rest ,, i havent done anything different than the rest of the suite which is fine .... so beginning to to think is there an issue with that bit ...if so what?....

[Shaun_Ashmore]

In theory if you clean it back and it is smooth then recolour and it feels smooth then the finish is the problem but you do have to start from smooth, how long have you had the finish? I find that if anything can go wrong it most likely the last step!

Shaun

[Paul H]

Shaun - im applying the colour .... its then drying rough / differently to the remainder of the suite... on which the colour is being applied in the same manner without issue

[Shaun_Ashmore]

Sounds like the leather not being smooth or clean, I once had this problem before it never really got sorted have you tried as a small experiment to just apply finish to the cleaned piece but without recolouring and see what happens?

Shaun

[Jim_77]

Grease/oil from skin contact maybe.  If it's the most sat-in part of the suite, most likely to have absorbed a bit.  Bit of a cow to degrease a fixed panel if you can't get to the back

[Steve. Taylor]

Grease/oil from skin contact maybe.  If it's the most sat-in part of the suite, most likely to have absorbed a bit.  Bit of a cow to degrease a fixed panel if you can't get to the back

Jim most leather is a bit of a cow

[LTT Leathercare]

Hi Paul
This sounds as though there is something going on with that part of the leather.  
How did it feel before you started?
Have you actually refinished the area? If you have not used Matt or Semi Matt finish try using some as these can add a nicer feel to the leather.
A grease problem could make the area feel rough but the  pigment/finish would not have cured properly but degreaser would sort this out quite easily.

A bit of a mystery and difficult to say exactly what is going on without seeing the problem.  

Hope this helps
Judyb

[Paul Moss]

Seems  most of the info for solving this is in  the above posts or there abouts.

Paul any hair spray would have evaporated after the  spillage, any residue left would have been cleaned a way by the thorough clean and prep you have carried out to the service.

It is a grease problem you have and there could be a couple of things adding to the problem.

1. Is the customer on any medication. I had a real bad job a few years ago with similar problems, the customer had a heart condition and was on heavy medication, he also sweated alot he used to rub his hands on the end of the chair arm and this over the years removed the top coat ans some colour. I had similar problems to you doing this job, but you can get around it.

If not then

2. It is a grease problem and the customer may have cleaned it in the past with every thing under the sun and that is causing the contamination problem.

Basically 2 things will happen when you do a job like this , one is that the paint and top coat will dry ( some times a little taccy and some times not) then hours or days later it will break down again with the contamination of grease/ contaminates and go soft/sticky and some times even smelly.
The second thing that can happen is the reverse of the above and it will not cure out correctly and harden but still break down give a micro orange peel effect to the finish and make it feel rough with a slight sticky like touch to it. This can also happen if the leather surface itself is starting to breakdown.

It is a tricky one to solve but quite straight forward.
It would take me too long to post/type how to fix this problem, but feel free to contact me any evening and I will explain how.

Paul

[Paul H]

Paul

That would be great .. email me your contact details and i'll be in touch

Regards
Paul

[LTT Leathercare]

Hi Paul
Good to speak to you about this.  It seems now that this will be dealt with as an insurance job and the customer will not be happy to let you resolve the issue anyway.  We learn a great deal from our work but may never fully get to the bottom of this one unless the csutomer allows it to be tested.
It could be that the area felt rough before you started but you did not notice it fully until afterwards and the customer pointed it out.  It is often difficult to get to the whole truth when customers say one thing and then change their story!!!

Let me know if you want to run my eye over the independent report that the insurance company supply and I will keep you posted about our advanced courses which may start as early as November this year.

Thanks for the kind comments about our new website.

Cheers
Judyb

[Mike Halliday]

I should have Said, you could have brought it to us and we could have done a panel replacement. But it looks like your sorted.

[Paul H]

Thanks mike

Just have to see how it pans out.... this piece on the arm has annoyed me as the rest is tip top .. this was a 3 seater 2 seater & 1 seater.... all the rest are great apart from this one bit..