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A & J Owen Window Cleaning

  • Posts: 2192
Re: how well do you get on with your customers
« Reply #20 on: January 29, 2011, 03:45:59 pm »
dave u ok think i did see the arse end of ya van earlier just picked a custie up who i think has a skip business and he does a collection in willenhall for a company who chucks poles in skips had a look at one he has got looks like unger green collars and end caps have ask him to keep a few   and nice soft nylon brush on these aswell hes gunna ring me when hes got another collection

Sean Dyer

  • Posts: 2947
Re: how well do you get on with your customers
« Reply #21 on: January 29, 2011, 05:55:04 pm »
the customers ive had from very early days i am very well known too, but tend to just say, cant stand and chat, often when collecting i will spend 5 mins saying hi how are you , family etc

But i try now not to get that close, and just be friendly, and get off quick :)

but in answer to "how well do i know my customers" ?? pretty well i would say

i dont think most would leave me for undercutters

Johnny B

  • Posts: 2385
Re: how well do you get on with your customers
« Reply #22 on: January 29, 2011, 06:38:12 pm »
I get on very well with most of my customers.

For some I am just the window cleaner, although I am always treated respectfully by all. Others so look forward to seeing me as they like a chat and they know I am always happy to give them some of my time. This is one reason I will never give up collecting.

John. 
Being diplomatic is being able to tell someone to go to hell in such a way that they look forward to the trip.

LEEZEKLEEN

  • Posts: 17
Re: how well do you get on with your customers
« Reply #23 on: January 29, 2011, 11:43:36 pm »
Fermilarity breeds contempt ,i am polite and courtious but thats about it.

Richard Neal

  • Posts: 1737
Re: how well do you get on with your customers
« Reply #24 on: January 30, 2011, 12:05:58 am »
I am always friendly and polite but i will never remember all of my customers names!! i would end up causing offence by getting the wrong name!

 I have a few that i will stop and chat to for 5 minutes as i genuinely like them but usually i am just curtieous and polite and then off to the next one.

Its the best form of advertising i find good old word of mouth.
Im not scared of heights, just falling from them.
mrwindowclean@hotmail.co.uk