Hi
Have just read 'sale letter' by Ian Harper and was wondering how many of you on the carpet side offer contracts on a monthly dd basis?
As you will already probably know I am in the commercial cleaning sector and know very little about carpet cleaning, I do offer carpet cleaning to my clients but is not something I encourage and I let my business partner sort that out, I keep well away! Anyway the point is we don't do domestic so what I read on this part of the board I look at as if I were the customer.
I see a big oportunity here. All the big boys are offering services on a monthly basis, rent dvd's for a regular monthly payment, emergency boiler cover for a monthly payment etc. How many on here offer a service where the client pays a regular monthly amount and gets regular cleaning plus emergency call outs for spillages etc?
I can really see this working and I would definately look at paying a small monthly fee for this service rather than calling someone out once or twice a year at a higher cost.
Fox