Thanks for the invite to talk about TUPE Mike (Chicken & Egg). I thought I'd start a new topic with it as it is so involved.
TUPE - Transfer of Undertakings (Protection of Employment) Regulations 1981, and incorporated into UK Law through the Trade Union Reform and Employment Rights Act 1993 (I think) is relevant to all of us involved in non-domestic cleaning where a cleaning contract changes hands either between two contractors, or from an in-house cleaning operation to contracted out, or from contracted out to in-house.
The legislation is there to protect the employment rights of the cleaning staff involved. (It also applies to other allied businesses - security, catering etc as well as other industries.)
If anyone breaches the TUPE Regulations they could well end up in front of an Employment Tribunal facing a maximum fine of £25k per cleaner (or so I am advised).
For more detailed information on TUPE I suggest that members look it up on the net or ask specific questions on here.
OK background over, when I talk to prospective clients experiencing difficulties with their cleaning contract they can be broken down into two distinct areas - problems with the cleaners, or problems with the support from the contractor.
If it is the latter, assuming that the cleaners transfer, there should not be too many problems if the new contractor does their side of the business properly so TUPE can be beneficial in having a cleaning team in place.
However, if the problems lie with the cleaners (which in turn reflects upon the contractor), it can be difficult to enlighten the prospective client of the benefits of TUPE, the comments often being along the lines of 'If I can't change the cleaners what is the point of changing the contract?'
Without giving away too much of how I handle this I explain that the transfer is the beginning of the story rather than the end. If, after all of the positive things that we do to turn the staff around, the cleaners do not respond, we go down the disciplinary route.
This is where working on behalf a good contractor pays dividends as we have turned many sites round from being poorly cleaned to being very well cleaned - whilst retaining the same cleaners. On other sites we have had to replace almost all of the cleaners as a 'culture of poor working' had been allowed to establish itself beforehand.
In summary, the two extremes of TUPE can either let you inherit a great cleaning team, or a mountain of problems.
This is a vast and extremely complex area and I hope that I have been able to help and keep it as brief as possible.
I will personally seek out and shoot anyone who brings up ETO!
Regards
Musicman