[Pristine Clean]

Hello,

We have a contract that we started a few months ago. Originally we advised that the time required was not sufficient at the start of the contract.

However they stated that they wanted to proceed with the hours already in place by the existing contractors.

Now what I would like from people that carry out office cleaning  are your opinions. I know its hard to say exactly how long something should take without actually performing a site survey so I will give as much as info as I can.


2 kitchens / dinner 2 tables 8 chairs
Floor Vynil.
There are 2 dishwahers as there are on average 50 cups and glasses and you have to empty the dishwasher as well as you have to empty the dishers from (cleans frshed washed cups/cutlery)


Actual size of office over 2 floors 6000 square feet


below is a list that we need to polish and dust

120 chairs
125 office desks
125 telephones
125 computer screens
125 keyboards
30 bins

15 cupboards - that we polish


6 toilets - 2 cubicals in each. Tiled floors tiled walls and mirrors and basins

4 large board rooms glass partitions that we need to remove finger print marks from.

Vacuum both floors, 3 flights of stairs.

Now what I would like from you guys if possible what would you work out to be the required amount of hours to perform a 1st class clean. Not a basic clean a 1st class clean.

Cleaning to be performed everyday. M - F.

I would like to see if my calculation is at least somewhere near others.

Many thanks

Dave


 

[Grant Whyte]

Hi

We clean smaller and different spaces and I work in square meters so always have to convert. I've done a rough calculation based on our cleaning routines and I imagine to a similar standard. I estimate about 12 hours to do that well once the routines and roles are established. Possibly more at first but usually we can't shave off more than 15 - 30 minutes of the total time after the first few cleans.

Have you looked into whether a different cleaning system could help? In other words, is it possible to be more production line oriented eg. one cleaner per task rather than one cleaner per area. I noticed that the more different tasks we have per person the longer it takes eg. if one person has to do a desk, a screen, a telephone, a bin, a bin liner - there's a lot of wasted time in changing movements, whereas one person doing only telephones another only desks their might be a time saving.

This might not be a welcome approach but with some team work and communication could mean a better result.

Grant

[Pristine Clean]

Hi Grant

Yes we use that production system. Where one does all the bins, anothe cleans desks and another cleans telephone etc.

So you work on 12 hours. Interesting.

I look forward to see if anyone else has similar timings. After I have a few more responces I will let you know what we have worked it out to be. I know we have a better advantage as we have actually been on site and ran & recorded production rates at this specific site. Beaing in mind we are after a 1st class clean so when they walk in they have the WOW! FACTOR

Thanks for your feed back

Dave

[Small but perfectley formed]

3cleaners,2hrs

[Grant Whyte]

After I have a few more responces I will let you know what we have worked it out to be.

Be interesting, let us know when you're ready

Thanks

[martin19842]

hi there

the big boys work on a productivity ratio of upto 2500 sq ft per person per hour, smaller companies wil be lower than that down to say 1500 sq ft ppph.

the fact of the matter is that any employee on site for more than two hours will not produce the ratio that you want consistently, as the work rate after about two hours drops down.

you also need to look at how many desks per day will actually be clear enough to clean !!!

6000 sq ft for 125 desks sounds like a realtively high concentration of desks in that space.

the office areas should be about 5.25 hours then 1 hour for the kitchen work and 1 hour for the toilet work.

i expect that the previous guys did spot vaccing.
the contract is therefore worth early £20k's pa

i doubt whether you would get away with many more hours than that.

incidentally if the bug boys were in there before you, then i bet they were on site for about 6 hours a night maximum, maybe even less.

regards

martin

[Pristine Clean]

Hi Martin,

I agree with you that after 2 hours the production rate falls.

As far as I am aware they were on site for 2 hours for 4 days per week and 3 hours on a Friday. Total of 11 hours.

I tried this with staff in place. Now I tried various techniques, routines and we could not get the cleaning done to an acceptable standard within the time frame alloocated by the original contractors.

After one month I wanted to increase this to 16 hours per week. This was not easy to convince them to do. As the price went up considerably,  However we gave alot of engineered data. We also said that if the hours were not increased then we would hold on until they find alternative contractors, so we did not leave them in the lurch.
In the end they gave in and we managed the increase to 16 hours per week.

The original staff staff did not transfer TUPE over to me which was benificial at the moment.

As for the desks, They are amazingly totally clear every day. But theres alot of them.

Its good to see that my calculations were not that far out and ridiculous.

Thanks

Dave 

[martin19842]

hi dave

how many operatives did they have on site ??

regards

martin

[Pristine Clean]

1

[Pristine Clean]

Actually the place was in terrible condition. Cobwebs everywhere.

Dust everywhere. And the company is a coperate company. No I am not joking I could see why they wanted to change.  Where talking money. They gave the contractor a chance he had it for a few years.

But no improvement. We have made a drastic change to the condition of the environment their. They are really happy as they can see a difference with the 16 hours already in place.

However saying that they wont be easy to please. So lets see how long we get to keep it.

[martin19842]

hi there

dave 1 person two hours a day,

that is only enought to do the kitchen and toliets each day, and nothing else,

even the big boys would be in there 4 to 5 labour hours per day

no wonder the place was a mess.

regards

martin

[Pristine Clean]

Hi Martin.

Yes totally agree.

When we first went in, they gave us a schedule, totally wrong. There was too much on it to do in far to less time.

We now clean on a rota basis kitchen, toilets, board rooms. daily. Then after that it other stuff that again is on a rota.

Then we clean on monthly saturdays or Friday nights the whole building. They are flexible with access times at the moment evening / mornings so good in that respect.

Many thanks for you valued input Martin. As previously said I am please there are people there that think along similar production rates.

Dave

[martin19842]

dave

where did the info come from with regard to what the previous contractor did, from the client or the contrator, is somebody trying to stitch you up a little??

regards

martin

[Pristine Clean]

Hi Martin,

No - not a stitch up. Originally the guy was a one man band. They said he has a fair bit of work and has let them go to pot.

I know a couple of the staff that work there and they are pretty good and honest and inform me that it was truly 11 hours and no more and 1 person.

I beleive it and thats why its in the state is in.

We are making progress down their and with 16 hours have made real results.

We have just purchased some new equipment for internal window cleaning. Has cost us in the region of £750.00 this is due to they have glass partitions and have some internal high windows of 18 - 20 feet high.

Cheers

Dave