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Adam P

  • Posts: 1448
cleaning a restuarant in early mornings, whats the norm?
« on: April 17, 2010, 12:03:58 am »
had a great day today, 2 random events resulting in 1 definite clean, and another clean which we need to quote for that sounds very promising as long as we can offer the customer what they want.

i wont go into details but the property we need to quote to clean is a smallish restaurant with approx 30 booths/tables. we wont be cleaning the tables/chairs, but will be cleaning the public toilets, staff toilets, mopping wood floor daily with varnish once a month (something i've never done  :-[ ), and dusting things like picture frames, higher surfaces once a week.

the biggest concern for me is the time which is 5am to approx 6.30am every single day! which is something i've also never dealt with before. i imagine the pay for staff will be higher (my guess is that early and so few hours isn't too appealing for many people if pay is standard), and charge rate will be higher too, but how much. the guy mentioned twice don't be too stupid with price so i'm unsure if this meant be fair not stupid, or be cheap like £7 p/h which they could be used to.

also as weekend work will be involved i assume again this will be higher? time and half etc?

reason i am quoting is because their current outsourced cleaners aren't very good. good for 2 weeks then it went down hill. i know this is too common an issue, but i know from a cleaners point it can simply be because you aren't getting paid enough and realise after 2 weeks with early morning, so few hours, 7 days a week, low pay etc, it's not worth it.

what would be a realistic rate to go in for this? i'd say 1.5 hours is plenty for the daily cleaning, but not enough for once a week jobs as it's a lot to mop and dust in one day, and even varnish i have no clue how long this takes. we'd like to get this as it's a well known restaurant in guildford so a good one to mention that we clean when selling our business to other customers.


martin19842

  • Posts: 1945
Re: cleaning a restuarant in early mornings, whats the norm?
« Reply #1 on: April 17, 2010, 05:27:09 pm »
hi there

ideally you could bolt this job onto another morning clean, and therefore yours costs wont be as bad as you think.

the issue as you quite righlty say is, very early clean, for not a full shift.

with regards to the pricing that the client is asking for, i expect they are expecting a rock bottom cost, they dont want to do it themselves, and dont want to pay too much,

that could be the problem that they have got right now.

i have had this is in the past with a carpet clean quote for a restaurant, wanted to pay nothing, but i was promised other work if the price was right, and the results were good, Sorry i didnt work like that.

therefore i would suggest you quote at the price that you need to do the job ,and nothing less, because we can all sell £10 notes for £9 all day long.

regards

martin

Adam P

  • Posts: 1448
Re: cleaning a restuarant in early mornings, whats the norm?
« Reply #2 on: April 18, 2010, 10:39:51 pm »
trouble is i've never had any experience with what staff need to be paid for the unsociable hours, and if i get the job i'll always be wondering if i could have got more due to the type of clean and time that it is so want to get it as right as possible.

just off top of my head say i charged £14.55 per hour or £22.10 per night for 15 hours, paying staff £7.50 per hour as it's rubbish time and low amount of hours, i should be getting around £9.60 per night with a few other expenses making approx £60 per week including weekend work. seems extremely low to me but perhaps i'm being inexperienced and £60 p/w (£3100 p/y) is  ok for just 1.5 hours of cleaning a day?

i guess i've forgot to include paying staff to work sundays as well? is this done at a higher rate? i'm assuming 2 staff will be needed as one wouldn't want to do that 7 days per week.

martin19842

  • Posts: 1945
Re: cleaning a restuarant in early mornings, whats the norm?
« Reply #3 on: April 18, 2010, 11:04:56 pm »
hi there

i think you will struggle at those prices, i just get a feeling they wont want to pay that level.

i could be wrong

regards

martin

Adam P

  • Posts: 1448
Re: cleaning a restuarant in early mornings, whats the norm?
« Reply #4 on: April 21, 2010, 01:42:22 am »
hi all

would really appreciate any advice for this as i should have submitted this yesterday so it's already late and I'd like to at least get this in today.

i have gone over as much as i can think of how long everything will take and expect 2 hours to be about right. my main problem is pricing this as staff costs are something we just have no clue of for the time in the morning.

we've come to the amount of £38 per day but this figure feels pretty much plucked out of fine air and is simply a number we feel is slightly higher then it should be to cover ourselves and if we get it at least then we will appreciate it, but then still we could easily have got it wrong and find we need to pay double pay for Sunday mornings etc as staff don't want to do it if not.

we're thinking £9 for staff for 2 hours, seems like a fairly decent wage for around here but no other jobs in local area are for this early so it's hard to tell. the staff will need to be getting up around 4.30am at the latest for this at least 5 days a week, then 2 days for another member of staff.

would really appreciate peoples experience on how this works for small cleans in really rubbish hours.

I've written the proposal as honest as i can saying that the viewing was a quick showing around by this staff as it was after a lunch etc, no notes, and that we may have completely misunderstood their requirements so would appreciate a further meeting to go over details.


Gilbert Sprous

  • Posts: 213
Re: cleaning a restuarant in early mornings, whats the norm?
« Reply #5 on: April 21, 2010, 12:06:37 pm »
I have cleans that start at 5:30 am and do not pay any extra.  Some people prefer to get up and get their work done and over with, it is just a matter of finding that person. 

Gilbert

gordonswindows

  • Posts: 563
Re: cleaning a restuarant in early mornings, whats the norm?
« Reply #6 on: April 24, 2010, 02:40:21 pm »
I agree with Gilbert its horses for courses

Some staff love early's some staff like weekends, we pay the same rate no matter what time or day

I am a wee bit disappointed for you as you have already missed an opportunity to show your reliability by being late with your costings, which by the way are too high for that size of restaurant

Another thing is the tables, silly but true, you have been asked not to clean the tables and chairs so i presume their staff will do this but and i have seen this many times, if their staff leave the wiping of the tables and chairs till the start of their shift instead of doing it before they leave they will wipe the crumbs from the tables and chairs onto your recently cleaned floor and guess who gets the blame for a dirty floor ? Not right not fair but it happens and then the client will never accept it is HIS staff causing the problem and it must just be your "lazy" cleaners. Tell them you have come across this before and include the table cleaning in your schedule, he will be pleased with this and you will head off a possible future problem

Cheers

Gordon
Don't Give Up
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