nick
yes i had it with my guys, what was worse was the fact that they were compan phones, when the bills came in i went mad, foget the cost, purely the amount of time on the phone. !!
unfortunately its a respect thing or the lack of it, some employees take the attitude that, you the employer are lucky to have them, i know totally wrong.
spot checks seems to do it !!
regards
martin
ps working on the other stuff, so wil be in touch later in the week.