[Neil Williams]

Well it's not quite as simple as that!
A mattress has been placed in storage where a plastic sheet was placed over the top of it. I know what very clever but there you go.
There are mould spots all over one face of it and already an attempt has been made with bleach to get rid of them. I've had a look and said I'll get back to them whilst I've checked out a few ideas.
So what they've got left is grey spotting and I've already explained that the chances of getting them out totally is in the best.....remote.
Would chemspec 'spray & go' coffee stain remover have any effect?
I have used the stuff once before on a rug of our own and the smell took over a month to go.

Just to complicate things the customer isn't aware of the problem as it's the furniture removals/storage people who have called me in, before the thing along with other possessions are shipped out to Spain.

 

[Paul Redden Countryfresh]

I would walk away from this one,   reason..... they have bleached it  : So when you extract it
and it falls to bits, you've inherited their problem.

As we all know mould is a plant which 'feeds' off the material, again this could rot the fabric.

If they hadn't had bleached it I would have applied rust remover then carefully extracted.

[Karen Waterworth]

Run away
That mould may of gone deep into the mattress, were you can not clean/kill the mould.
the owner of that mattress will be sleeping on it (unknown mould could make them ill)
if the owner of the mattress had contact you, it would be up to them to take the chance.

[Doug Holloway]

Hi Neil,

If you have a samll microscope for testing leather, you could inspect and see how well bonded the mould is.

I would however decline this job on the basis you are not dealing with the customer and if the removal/storage people are this incompetent with the mattress, what sort of condition are the other items in?

Cheers

Doug

[craigp]

Hi Neil,

This mattress should be thrown away. Karens right theres some moulds that are bad for our health and you cant eliminate it as it will not just be on the top fabric and will regrow.

I'm confident any mould expert would tell you to throw it.

Craig

[Hilton]

I can tell you from experience, that removal companies hardly , if ever accept responsibility for damages and if they do it will take 6 months to get any satisfaction.

I 'd leave this one unless you have pointed out the problems they have caused by sweating the mattress and applying bleach and then agreeing a price to be paid ' up -front' for an attempt only at rectifying the problem.

When dealing first time with companies such as removal firms who are notoriously bad payers I would advise you to issue pro- forma invoices.

[Neil Williams]

Another problem solved!
Had the e-mail today to say that the spots look a lot better now (I take it 'better' means they are still visable) and they will deliver it as it is.
That's fine, it's their problem and I couldn't bring myself to spoil their delight with the comment about customs might just burn it on the spot! i was all prepared to tell them to have sort of accident with the forklift (if you all get my drift) and claim via the insurance.