I agree, I like having to much work.
I like Ross idea of the call out charge being a lot more, it makes sense, and what about them customers that only call you when they want them done. Wouldnt we all like to have w/c like that, so for them they should pay a lot more. I only have 2 of these customers and when they next call I am going to explain the extra charge and the reason.
Cheers Ross
Steveyboy