Have just spent ages fiddling around trying to get into chat, it has me snarling with frustration when I try to download the Java plugin with Mozilla Firefox
But I have no problem getting into it when I enter cleanitup from a different browser
I'm sure I'll get in through Firefox soon, I just have to configure it properly!!
So it may well depend on which browser you are using, if you have got in before with no problem then something must have 'skewed' in your computer.
Go to the JAVA home page and check out your downloaded plugin....providing you have downloaded the plugin of course!!
Regards,
Ian