[neil 47]

Steve
you would,nt use key rings to get new customers.
you,d use it to keep the ones youv,e got just like fridge magnets ,miss you letters, 3 stage letters,
money off vouchers calanders etc 

Neil

[Steve Weatherley]

Neil

Of course I understand that these are for existing customers but I can't see many of my customers wanting cheap tacky keyrings. Please - I mean no disrespect to those of you who use this.

[ollie]

I leave every customer a fabloned A4 piece of paper explaining, on one side the dangers of a drying carpet IE not walking from a wet carpet onto a lino floor, and on the other side a stain removal guide from the NCCA. Using this has got me business.

[Steve Weatherley]

NOW THAT SOUNDS LIKE A MUCH MORE SENSIBLE IDEA. MY CUSTOMERS WOULD APPRECIATE THAT.

Better than a keyring any day

[Prestige1]

Steve it was just a suggestion, if you don't think it will work fine not a problem but to slate the idea like you have??

I may not know as much about carpet cleaning as you my experience is with marketing and sales.
The key ring idea is all about leaving your logo (brand) in as many homes as you can. After all what thought or item do you leave?
How many of you have a bunch of keys or key with out a ring? How many times have you found a key ring or been given one and found a use for it? How many of you are given a key ring and put it in a draw or passed it on? And how many of you have been given ring and you bin it (not many)?
the fact is brand recognition, the more you make your brand recognisable and available either on vans, adds, leaflets, web sites, and yes key rings, etc, the more chances you will have of generating that sales call above your competitors.

if you don't think it will work ok not a problem but in my experience you are missing a trick, it may not be a key ring, but you need to leave something with the customers physical which the customer can keep and it may be 3 months, 6 months or even a year later the client can think "who did the last fantastic cleaning job, Who? I know it’s on the key ring in the draw"!

You can have stylish leather fob rings with your logo on a steel enamel tag for as little as £1 small price to pay for marketing!

Kind regards Phil

[Steve Weatherley]

Phil

I have given thought to your comments and first must apologise for any offense. It was not intended as a personal attack on you but merely giving my viewpoint. I accept that it is only my viewpoint and not necessarily everyones.
Having cleared this with you I would like to agree with you that it is important to do everything you can to remind the customer who it was that left their carpets in such good condition. Whether that is in the form of a keyring, pen, spotting bottle etc is up to the individual and maybe those of us who have been in this industry for long enough may be able to enlighten us all. I suppose it also depends on what type of client you are trying to attract, i.e the upper classes with more money to spend would (in my opinion) be less likely to keep a keyring than lets say Mr working class as Mr Upper Class probably has a Porshe Keyring!
Thanks for your comments - this subject has really got me thinking!

Regards
Steve 

[ianharper]

Hi Guys

I leave two thing

First a smlie on their face, from giving they somthing for free, from a bottle of spotter (with my number on it) to a free clean on a rug or the loo.

Second a sticker on their vac with my number on it. so every time they vac my name and number and a slogon is in eye view.

Respect

Ian Harper

[BRSL]

just noticed 1 of you using fridge magnets nice one Neil but thats my favorite cant go wrong with the kids give a load and thats 20 houses you have just delivered your ad too with 1 swoop. and the local telephone boxs lamp posts vicars car you have to be a bit carefull if you know what i mean 

[Neil Grainger]

Pens, with Name and Number on it. Leave lots and they will pass on to friends as well.

[Doug Holloway]

Hi Guys,

I leave  two cards and two self adhesive labels which I suggest custy puts in their address book.

Cheers,

Doug

[Liahona]

I leave an appointment already made for 6 months time to clean again.. and yes tescos have to supply a sheet on request and yes you should leave the sheets with the customer.

[craigp]

i think the first post was getting at, leaveing info on drying and what best to do put heating on etc. which is something i been thinking of latley, i mean its the question your always asked by custy guaranteed, i think they may appreciate that, has anyone done this like to help me in what it could say...

regards craig,

ps. it could have a bit for stainshield to