ccm-no offence taken
i agree that with written words you got to be very careful
very easy to be a little careless with your pen
i consider it one of the worst forms of communicating
i spoke on the phone to some window cleaners about issues
had a great time
get through a lot of stuff in a short time
can even call each other numptys and its all laughs
call someone a dirty rat on paper could have a devastating effect