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SteveAllan

sticky tape residue
« on: September 05, 2009, 08:08:14 pm »
Had a compliant today barstewerds  ;D they have just had their house spray painted and the painters had masked off the windows etc, anyway third floor lots of tape residue cant be seen from the ground, pole out to clean them as normal, as soon as i had finished they were out moaning. have you guys ever had this when you have got rid of the ladder.
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tomy jackson

Re: sticky tape residue
« Reply #1 on: September 05, 2009, 08:18:34 pm »
its the panters job or a biders clean
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tacky

  • Posts: 1575
Re: sticky tape residue
« Reply #2 on: September 05, 2009, 10:09:02 pm »
just say u can finish off the painters work but it will cost extra .or as i tell my custies .its a water fed pole not a magic wand
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GWCS

Re: sticky tape residue
« Reply #3 on: September 05, 2009, 11:30:24 pm »
Quote from: tomy jackson on September 05, 2009, 08:18:34 pm
its the panters job or a biders clean

The painters made the mess on the windows its up to them to clean it off before they leave not lump it on you, or a builders clean for you to clean it off.

You need to get on your ladders, wfp will not shift that!

I have T & C's which cover that - only air bourne mess will be removed on a general clean.

Decorators or builders debris removal (basically cleaning up after them) is extra.
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gr cleaning solutions

  • Posts: 810
Re: sticky tape residue
« Reply #4 on: September 06, 2009, 07:08:07 am »
try this product its called sticky stuff its about 3/4 pound from bnq i always carry a bottle very good stuff
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Smudger

  • Posts: 13438
Re: sticky tape residue
« Reply #5 on: September 06, 2009, 08:30:56 am »
I would refer them back to the painters - why do they expect you to finish off their job??

if they pay for you to remove, then thats fine,

i had a custy who had here house painted between cleans, and the windows were covered ( really badly ) i pointed this out and said she should get the painter back, to which she said i've paid him now.

So we agreed a price for me to remove paint - 2 hrs work.


Darran
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Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Londoner

Re: sticky tape residue
« Reply #6 on: September 06, 2009, 08:34:30 am »
Cleaning up after builders and painters is a PITA. I wouldn't let the customer assume its your responsiblity to get it off though.

Masking tape will mark if its left on too long or it gets wet. After that the best solution is to leave it till the glue dries out hard and then use a bit of green scouring pad on it but its slow work.

If its on the third floor I'm not going up to scrape it off
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Sapphire Window Cleaning

  • Posts: 2942
Re: sticky tape residue
« Reply #7 on: September 07, 2009, 08:45:46 pm »
I would never go up the ladders to the 3rd floor.
It cannot be done without fixing the ladder to the building.
or you dont follow health and safety procedures.
Maximum height you can go to without having the ladders fixed to the building or another permenant structure is 6metres.
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Reaching parts traditional window cleaners can not reach.

davids3511

  • Posts: 2506
Re: sticky tape residue
« Reply #8 on: September 07, 2009, 08:52:31 pm »
Quote from: grwindows on September 06, 2009, 07:08:07 am
try this product its called sticky stuff its about 3/4 pound from bnq i always carry a bottle very good stuff
Apparantly B&Q don't stock it anymore. I tried a few weeks ago and was told they no longer do it. Oilflo 141 is great for this kind of problem.
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