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John Walker

  • Posts: 613
George Hot Sync Question
« on: July 28, 2009, 12:19:27 pm »
I have just re-instated Pocket George.  Everything appears to be ok except for one item.
 
Hot Sync loads all data to Pocket George correctly.  I go out and do a round and update Pocket George as I do the jobs.  Everything looks fine.
 
When I come home and run a Hot Sync, the PC updates Pocket George back to where it started ie. all the jobs that I did that day are transfered back to Pocket George as if I hadn't done them. 

In a nutshell -

PC updates Pocket George ok.
Pocket George isn't updating the PC.
 
As it's over a year since I last used it I'm probably doing something in the wrong order but have tried it twice with the same result.

( I have downloaded the latest versions of George and Pocket George)
BaxWalker Window Cleaning

John Walker

  • Posts: 613
Re: George Hot Sync Question
« Reply #1 on: July 28, 2009, 02:31:43 pm »
Stop Press

Sorted.  Paul Sanders has replied by return and given me instruction on how to get the problem solved.  I hadn't activated the Live Update program as per the instructions doh!

Thanks Paul - amazing after sales service
BaxWalker Window Cleaning