hi all
due to all probs i have had lately (see advice on van
)
I have drafted up this letter.
opions greatly recieved poitive or negative
lee
PLEASE READ
LETTER FROM LEE YOUR WINDOW CLEANER.
DEAR CUSTOMER,
PLEASE TAKE A MOMENT TO READ THIS LETTER.
I AM MAKING A FEW CHANGES IN HOW I WORK.
IN JUNE THIS YEAR I HAVE ENCOUNTERED A SERIES OF PROBLEMS RESULTING IN LOST TIME THROUGH HAVING THE FLU AND WORSE MAJOR PROBLEMS WITH MY VAN.
THIS HAS LED ME TO RE-EVALUATE HOW I RUN MY BUSINESS.
I WILL NOW BE WORKING SATURDAY 10 AM ONWARDS, IN ADDITION TO MON-FRI 8.30AM TILL 6PM (WINTER TILL DUSK)
IF I CANNOT CLEAN A CUSTOMERS WINDOWS DUE TO BUILDING WORKS, DECORATION ETC
THEN I CANNOT RETURN TILL THE NEXT CLEAN DATE 5 WEEKS.
ALSO IF GATES HAVE NOT BEEN UNLOCKED THEN I WILL ONLY BE ABLE TO CLEAN FRONT WINDOWS (IF I CAN GAIN ACCESS OVER GATE SAFELY, WITHOUT RISK OF DAMAGE TO A CUSTOMERS PROPERTY OR MYSELF THEN OF COURSE I WILL)
BUT I CANNOT CALL OUT OF SEQUENCE AS THIS HAS A VERY NEGATIVE IMPACT ON MY INCOME AND THE RELIABILITY ON THE SERVICE IN WHICH I PROVIDE.
WEATHER: I REALISE SOMETIMES THE WEATHER IS JUST TO AWFUL FOR ME TO WORK
HOWEVER: I WILL CONTINUE TO WORK IN LIGHT RAIN / DRIZZLE./SHOWERS ETC.
IF YOU ARE NOT HAPPY WITH THE FINISH ON YOUR WINDOWS THEN PLEASE CONTACT ME ASAP,
SO I CAN RECTIFY ANY PROBLEMS.
I INTEND WORKING THIS WAY SO I CAN PROVIDE YOU MY VALUED CUSTOMER A RELIABLE SERVICE AND ENSURE MYSELF A RELIABLE INCOME.
KIND REGARDS LEE YOUR WINDOW CLEANER:
ADDRESS *******
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CONTACT MOBILE:*******