i don't take them on. all customers sign to a 3 month agreement and pay 1.5 the normal price for the first clean. It normally weeds all the jokers out
had a phone call today. wanted to take us up on our quote from when we canvassed but hasn't had time to sign the agreement. i said "its ok i can get one of the guys to do it before the work is carried out". she paused...then she said "well i want them done this week like in the next couple of days and i won't be around to sign nothing." I always find thats a test to when you say it can't be done then, you'll have to wait a week. Then it comes to light
"I'm having a garden party this weekend. I'll have to find someone else!"
LOL
you normally get to the bottom of it in the end