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Brendan B
Cleanitup Full Member
Posts:
46
Working on your customer database
«
on:
February 18, 2009, 12:51:03 pm »
Hi folks,
Im still working on building a customer base at the min and was just wondering how you work on yours, do you send lit to them every 3/6/9/12 months and if you do what do you say?
?
What i was thinking was keeping them updated on the special offers that i was running then and a discount for them for a referal but would like more ideas.
Any advise would be great
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markpowell
Cleanitup God
Posts:
2279
Re: Working on your customer database
«
Reply #1 on:
February 18, 2009, 01:52:39 pm »
I am in the process getting Spring clean letters ready to send on 27th Feb (2nd class), I sent Xmas letters on 6 Nov after bonfire night.
I also send out reminder letters to customers on a 9 month basis, sometimes with special offers, depending how busy we are at the time.
Mark
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DanielWelford
Cleanitup Sr. Member
Posts:
220
Re: Working on your customer database
«
Reply #2 on:
February 18, 2009, 04:16:32 pm »
I send reminders out as often as I can. At least quarterly.
I would do so monthly if I had the time, and could afford the postage.
Dan
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