[garyj]

As the resident thicky I have waited a couple of days hoping someone else was going to ask this!!

Why did LTT allow someone to go to a live paying job and not be 100% sure of the outcome, with the operator and LTT both worried do death about how it was going to turn out.

Was not that long ago someone else was vilified for suggesting pretty much the same thing.

It is a bit Animal Farm!!

[Shaun_Ashmore]

I agree but I guess if Bob has been on LTT courses then you build up a profile of the person and act accordingly but yes agree with your comments whole heartidly.

Shaun

[Bob Robertson]

Gary

Both Andy and myself spoke to this customer and he was made well aware of the risks and was willing to give it a go, if anything he pushed for it . I had scatter cushions to play with before the job went ahead.
If it worked he was booking a holiday If nothing could be done to it he was buying a new suite. Guess what ? hes going on holiday, well happy. The old topic was about spraying the normal dyes,not pure aniline. I have done the LLT course and worked on a lot of aniline re dye jobs . At  the end of the day all parties were happy to proceed. Don't you just love people who knock new things but don't have the balls to try it.


Would I do it again ? YES. Would I charge more ? Yes

[suffolkclean]

Hi Bob
Suite looks amazing, been looking at your website - (I've got family who live in sunny renfrew!)
Been thinking about a rug cleaning service :-
How much do you charge and I the problem we've had is where do you put them to dry?

Also interested in doing a course in leather cleaning/restoration does one day course cover both?

Thanks Barbara (Course would be for hubby) I'd be up for learning how to do this but not sure how customers would feel about a female doing it?

[garyj]

Gary

Both Andy and myself spoke to this customer and he was made well aware of the risks and was willing to give it a go, if anything he pushed for it . I had scatter cushions to play with before the job went ahead.
If it worked he was booking a holiday If nothing could be done to it he was buying a new suite. Guess what ? hes going on holiday, well happy. The old topic was about spraying the normal dyes,not pure aniline. I have done the LLT course and worked on a lot of aniline re dye jobs . At  the end of the day all parties were happy to proceed. Don't you just love people who knock new things but don't have the balls to try it.

Would I do it again ? YES. Would I charge more ? Yes

I have seen that quoted here before!!!!

Was not knocking you or having a go, just pointing out the blindingly obvious. You do not have to be so defensive I am glad you did the job and it turned out well and I hope you get hundreds more.

But there is an inconsistency that I felt needed pointing out just to give a balance.

[Bob Robertson]

Hi Barbara

thanks 

Price for rug cleaning will vary depending on Type,size, distance. Drying is done in the garage they are hung and blow dried. leather training is good to do and you will get a lot out of it. They don't cover all in the one day you are better doing a 2 day course.

Where in renfrew do your family stay?  I'm in Dean Park

Gary

 I now have another new skill to add to my business, and when other guys walk away from the job I will be glad to step in and take the customers money. Why  people aren't discussing it in a positive way is beyond me.

[garyj]

You don't understand, I am not being negative, I think the suite looks great.

You could have sprayed it with Marmite for all I care, if you are happy and the customer is happy that is what it is all about.

I just don't see the difference in what PM was doing and this, one was slaughtered and one is getting a slap on the back for giving it a go.

Is it OK for some companies to experiment and not others 

[Bob Robertson]

Gary

 The last thread was about spraying normal aniline dyes to replenish colour loss.  Wiping on does the job for that purpose . This was a totally different case using pure aniline dye to get the effect the customer was looking for IE a totally different, darker colour. Judy has already explained this .It seems you don't seen to understand the difference.What is to stop people experimenting on their own, if it works then so be it either keep it to your self or share the info.

Bob

P.s. I was speaking to PM the other day about this when I was buying a air compressor from him.

[carlton care]

I must admit I never read Judy's post fully or would not have repeated myself and the point would have been taken. Nonetheless, posting what appears to be a straightforward change of colour, of only a couple of shades, without a bit more detail about, what the customer wanted caused, some confusion in some peoples minds.

Incidentally Bob, I've been experimenting for many years, but I've been LUCKY. Not something I'd recommend to everyone. Nothing to do with " having balls "just an enquiring mind and insatiable curiousity. 

I'm currently carrying out a number of trials involving leather.

robert m

[Bob Robertson]

Rob

Glad were getting somewhere. What surprises me is that you only live down the road from me . I even pop into the shop next door to you when I'm in BOW. If you are that curious why not pick up a phone and ask to meet up and share info, I'm sure I could learn more from you than the other way round. I still have some of the Dye and the scatter cushion. I don't see you as competition even though we work the same area.Over to you.

Bob

[Bob Robertson]

Will I take that as a no then Rob ?  :

Maybe you see me as competition.

Bob

[carlton care]

Haud on Bob, never saw this post till 10 minutes ago, I'd be happy to meet you and discuss leather, I've had more scares with leather, mostly years ago, when nobody else would touch it .

I was suggesting leather was a viable market about one and a half to two years ago when most people had never cleaned leather and even claimed there was no market.

robert

Competition?  Something I never think about.

[Bob Robertson]

Rob

My contact details are on my site.

Bob