Yeah the customer is a regular, and lucky enought she is decorating the hall and landing. As ive said i have never done anything like this as i am careful, but the overshoes were just a bit damp and i just slipped like i was on ice. I had just finsihed a filthy white wool bedroom and was walking down with thewand to turn truckmount off and just went. Customer was fine, more worried and shocked about my shoulder. She helped me take my top off ( was wearing a vest) made me a cold drink while i sat down and almost passed out - really strange feeling like you wanna vomit.After about 10 ins i managed to use my right arm to pack up some bits while i waited for my sister who was working 10mins away to come in her van and finish packing and take me to hospital. i did not even ask for the money, she just gave it my sister and she gave me a £5 tip