Hi TennetClean
No offense taken and I hope you take no offense from my reply
Saying 'that is simply wrong' is simply wrong.
I did not only say that a membrane life is entirely dependent on the water hardness, I also linked it with 'and how well you maintained the membrane'. Please read properly before commenting.
I did say that 'you should
easily get 2-3 years' and that is true. You may well, if you maintain it properly, get twice that amount or if you maintain it poorly, only get half that amount. This is not based on my own experience as a window cleaner but as a supplier of replacement 4040 membranes to a wide client base.
I also think that I answered Andrew44's original question in a helpful way, unlike your comment which hasn't helped anyone