Just taken on a new customer who sacked his window cleaner because he did not clean the frames. Have to agree with what his arguement was that if you are called a window cleaner then you are liable to clean the frame , glass and sills.
Because a window is a framework containing glass in the opening of a building. If we just cleaned the glass then we should be called a glass cleaner.
Couldn't argue with him on that at all, what's your veiws on this.
till yesterday i would have disagreed with you, as I only cleaned the window (glass) not frames when doing trad, customers paid extra for frames (because I was not a frame cleaner and I classed the bit you see out of as the window. I now clean everything with wfp even things I dont need to
that im not getting paid for, helps incase i get any problems no calls as yet to say about spots, have not told most of my customers, but if they are in I explain and say I now clean the frames free of charge. they all seem to love it, some ask loads of questions I see this as a good thing.
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