as all above, take your time at first practice can make perfect, it will seem to be no faster at first and you,ll possible find yourself doing some windows with a blade as it,s quicker than dragging a pole to them, but as your skill improves your speed will improve and your confidence in the work you do will show through as you explain how it works to the customers, drop me an e-mail and I,ll send you a copy of a leaflet that I give all new customers even now and I,ve been WFPolling for about four years now,as Ive found that the customer will stand there and listen to you explain the system then when you have finnished will ask if you are going to dry the windows.Daaaa
And on no account back down and do that little old ladys windows the "normal way"
Best of luck Alan