Hi,
In Glasgow, our initial responce to smoking ban letters (especially in pubs) was poor. They seemed to be afraid of lost revenue due to people drinking at home. We got only 1 job from 200 letters intially, but more came a few months later (presumably after they realised that people will still drink in pubs regardless)
Maybe they are less sensitive in England as they have both the Scottish and Irish results.
Food for thought at least
Graeme
Access Cleaning Solutions