[Mike Jones]

Sherlock Holmes might deduce that Woodbridge probably sponsor this site

[Chris R]

Sherlock Holmes might deduce that Woodbridge probably sponsor this site

Woodbridge have nothing to do with this site.

Its run by Express Cleaning supplies, a prochem agent.

[Mike Jones]

So why was the tread deleated.

[stains-away]

One of lifes many mysteries ?

[Ian Gourlay]

Mike,

As far as I know the only thread that was deleted regarding Woodbridge was during the Summer when all companies were running open days including Express Cleaning Supplies. 

Matt although I didnot delete your post I did take the trouble to send you an email explaining  what had happened and the reason why.

About two months ago a thread was locked  but the information was left on the Forum.

There is no  conspiracy and I find the continued suggestion insulting.

We do try to avoid deleting threads .

However I believe complaints should be dealt with direct with suppliers.


I think on the Ashbys situation if you check back it has been raised before about them insisting  on a six month service.

I donot know if they offer a 30 day money back guarantee which is what Alltec Offers but if there was any aspect of the sale the customer is not happy with it gives them the chance to sort it out.

In most instances Express Cleaning Supplies leave Doug and myself to get on with it .

Which means this Forum is virtually independent.

[Matt Read]

Ian you did send me an email but my thread was no worse than this complaint and woodbridge did actually reply online...surely a debate between the injured party and the supplier online for everyone to see is more healthy than a thread of this nature where ashby's have not defended themselves....i understand being a mod is hard but like with football referee's there is no consistency and this leaves them open to allegations...particuarly if they contribute to a thread of a similar nature.

PS ...I'M A LONER ON THE FORUMS I HAVE NO LITTLE CLICK I BELONG TO OR AN AGENDA REGARDING OFTHER FORUMS.

[stuart_clark]

I have three ninjas all bought from ashbys, and having been told by Derek that I must have my machine serviced at six months otherwise the warranty would be void, So at great expence to me and living in the north east I arranged with them to have it picked up from my house,if my memory servesm
 me right I think I paid somthing like £65.00 plus vat for the service and £50.00 plus vat for the carrige but that was nine years ago,
The day after I got the ninja back it broke down on a job!! the pump had blown and at that time I diddnt have a spare machine so I had to go and hire one so I could complete the job in hand,When I rang asbys the next day they diddnt offer me any compansation, Derek was embarrased at the fact that the ninja had only been running half an hour after they had just serviced it but nothing was offered

[Chris R]

Derek was embarrased at the fact that the ninja had only been running half an hour after they had just serviced it but nothing was offered

A motor can burn out at any time, its not something that is " serviceable".

But any descent company would have offered some sort of compensation !!!

Come on ! It was only the day after having it back from a service ?

That’s just taking the pee !