Today I had to do a customer a Sir and the local Magistrate, he always greets me with a hand shake but this guy 3 months ago was Adamant I wasn't going to clean his windows with wfp when I change over in January 07.
I pulled up outside his house and filled my bucket with warm water, went to get my detergent and found I had left it at home on the kitchen window sill after I topped my bottle up last night. There's my boo boo.
I had a choice travel 3 miles back home or ask the customer for a bit of fairy liquid, and I didn't want to do either so I plotted a plan in my head and this is what I did.
Had a chat with him and handed him the leaflet on wfp that I had downloaded from here, told him to have a read so we could chat more about it when I had finished.
I started to clean his windows with plain simple warm tap water, I applied little pressue to my blade, detailed and finished off with microfibre, I was amazed at the result, I have never cleaned windows with just plane tap water before. now this account is every 12 weeks and are always filthy when I get there.
I got to the front of the house (I always start this one at the back) and had just finished his open pourch area when he came out for a chat, I asked him what he thought about the wfp idea and I could see he wasn't over joyed at the idea, so this is were my porky came in, the open porch area I do both sides of the glass, I said to him what do you think of the porch windows as they have been done using just purified water (oops!) he stood back looked at the windows and replied and thats the results using pure water? Yes I said, he replied then please do mine with your water pole. Yipee! converted him with tap water. He paid me and gave me an extra £5 with thank you for your hard work and merry christmas.
This was the only customer I had any negativity from when I mentioned that I was changing to wfp, but now I have 100% yes's from my customers to wfp.
Below are a couple of pictures of the front of his place, showing the pourch area and the windows that convinced him to change.