I find that no matter what the customer reads as regard to gutter and fascia cleaning... I always need to give a price for cleaning them externally, and also a price for emtying.
I tend to use the word empty, or gutter unblocking.
on many occasions in the past I have given a price for an external clean , and the customer has asked if the gutters were that full expecting them to be emptied .
so , on all quotes these days I quote for both to avoid any confusion